Tag: Solis
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6 rules of engagement
I recently read a blog post of Lauren Carlson , CRM Analyst of Software Advice. Her blog post was titled “Managing the Egosystem: 6 Rules of Engagement” and included an interview with Brian Solis. Solis says based on a report named “Liminal, Customer Engagement in Transition” by Razorfish, customer behavior is being changed by social media, mobile […]
