Dialogues matter

Dialog is important to a business.  Succesful business do business in the form of a dialogue, not a monologue which is a one sided conversation.  Agree…?

 

Are you guilty of spewing monologue? Often it’s a dictatorial position. Monologues are not highly recommended as a convincing method to conduct business in today’s market place – we are a globally connected world.



There are many forms of dialogue. I prefer the verb form of dialogue for purpose of this post.  Dialogue in verb form is defined: Take part in a conversation or discussion to resolve a problem.


Dialogue should encourage engagement and conversation. The conversations long or short do exist.  Social networks have an ingenious lazy way of encouraging the dialogue [endorsement]. The like button, a re-tweet and the newer Google Plus +1 button are sprouting up everywhere.  Social networks are tuned into the dialogue! That simple like button, re-tweet and Google Plus +1 button are the easy way to engage, got it? The dialogue is your business foundation.


Gosh I think back with a smile to the days I bartended at a small family owned Italian restaurant in Amsterdam, NY.  My nod, my smile and often my laugh was part of the dialogue. It encouraged continued conversation – the customer stayed longer.

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Trackbacks

  1. white label reputation management service…

    Dialogues matter -…

  2. [...] My belief continues to be that Facebook is a powerful way to establish a dialogue with a Facebook Page for a business.  Dialogue is what ties the business to the ultimate consumer by keeping the business services, menu, need in the consumers head and under their skin.  I desire to have the consumer to keep the warm and fuzzy feeling after any interaction with a business Facebook Page. My blog posted August 2, 2011 explains why Dialogues Matter. [...]

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